Wolfstar Social Media News Room

Softalk appoints its first PR company

Messaging and collaboration software developer Softalk has appointed Bruce Marshall Associates PR as its first retained public relations consultancy. BMA PR will initially run a PR and marketing communications campaign primarily targeting business and technology media. The consultancy will also develop a business blogging strategy for Softalk.

Maidenhead-based Softalk has briefed BMA PR to raise the profile of Softalk and its products amongst small to medium sized businesses in the UK and USA. As part of the brief BMA will run a campaign to launch Softalk Collaboration Suite which enables individual Outlook users to work together as a team without the need for an expensive Microsoft Exchange server.

“We appointed BMA PR because of their extensive experience and in-depth understanding of the SME sector and marketing software products,” explained Simon Bates, director, Softalk.

“We are delighted to be working with Softalk, not least because as satisfied users of their software we can talk from first hand experience about the business benefits of messaging and collaboration software that has been specifically developed for small to medium sized businesses,” said Stuart Bruce, partner, Bruce Marshall Associates.

About Softalk
Softalk provides a range of messaging, collaboration and customer relationship management software solutions specifically developed to benefit small to medium sized businesses. Softalk was set up in 1993 and is a privately held company headquartered in Maidenhead in the UK with a US office in New York. Customers include American Express, British Chamber of Commerce, British Transport Police, Cancer Research UK, Cap Gemini France and Xerox.  Its products include Workgroup Mail, an email server for SMEs, and OfficeTalk, a CRM solution that enables businesses manage customers by both company and individual contact; track documents, emails and phone conversations; share diaries and task lists with colleagues; schedule use of resources such as meeting rooms and office equipment; and provides an entry-level project management system.

For further information visit www.softalkltd.com .

About Bruce Marshall Associates

Bruce Marshall Associates is a business-to-business and technology public relations specialist. According to PR Week League Tables its technology fee-income means it is the north’s largest technology PR specialist. Founding partner Stuart Bruce has extensive experience of managing public relations campaigns for both large and small technology companies such as ICL Fujitsu, Sanderson Computers, ITnet, Ascom, Premier Farnell and Computer Sciences Corporation.

For more information visit www.brucemarshallassociates.com.

OfficeTalk - affordable small business customer relationship management software now available direct from its developer

OfficeTalk, the UK-developed customer relationship management solution for small business, is now available directly from its creator. OfficeTalk was previously published by Sareen Software but marketing and support is now direct by Softalk, its original developer.

More than 30,000 small businesses use OfficeTalk to manage customer information and to communicate within the team. OfficeTalk enables you to manage customers by both company and individual contact; track documents, emails and phone conversations; share diaries and task lists with colleagues; schedule use of resources such as meeting rooms and office equipment; and provides an entry-level project management system.

“Now that we are once again directly responsible for OfficeTalk we can concentrate on supporting customers and developing OfficeTalk as the only customer relationship management system for small businesses that simply works without any complicated set-up,” said Simon Bates, director of Softalk.

OfficeTalk user Keith James of Celtic Recycling said: “OfficeTalk is perfect for small businesses like ours as it means our management team can share vital information with each other and see at a glance what is happening with all of our customers.  I am sure that OfficeTalk will continue to increase in popularity as the easiest and most affordable way for small businesses to manage internal and external relationships with customers, suppliers and employees.”

“Many extra features of OfficeTalk have been added as a direct response to users asking for additions that will provide real benefits to the way they work. Bringing OfficeTalk back in to our product family means that we will be able to listen and respond to our customers even more,” added Simon Bates.

A free 30-day trial of OfficeTalk is available from www.softalkltd.com. OfficeTalk is available from £349 for a five-user licence and can support up to 500 users across multiple offices in different places. OfficeTalk is also available through a network of resellers.

About Softalk

Softalk provides a range of messaging and collaboration software solutions specifically developed to benefit small to medium sized businesses. Softalk was set up in 1993 and is a privately held company headquartered in Maidenhead in the UK with a US office in New York. Customers include American Express, British Chamber of Commerce, British Transport Police, Cancer Research UK, Cap Gemini France and Xerox. Its other products include Workgroup Mail, an email server for small businesses; and Workgroup Share to enable organisations to share Outlook folders without the need for Microsoft Exchange.

ENDS